Privacy policy

At Christmas Dream Shop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us online. By using our store, you agree to the practices described below.

When you make a purchase or create an account, we collect details such as your name, billing and shipping address, email address, phone number, and payment information. In addition, we automatically collect technical data including your IP address, browser type, and browsing activity. This information helps us process your order, provide customer support, and improve your overall shopping experience.

We use the data you provide to fulfil and deliver your orders, send you important updates about your purchase, and, where you have given consent, to send you promotional messages. Your information may also be used to enhance the performance and security of our website. We do not sell or rent personal data. However, in order to operate our business effectively, we may share information with trusted service providers such as Shopify, payment processors, shipping carriers, and analytics services. These partners are required to handle your information securely and only for the purposes necessary to provide their services.

Our website uses cookies and similar technologies to improve functionality, personalise content, and enhance your shopping experience. You may choose to disable cookies in your browser settings, although some features of the website may not work as intended without them.

If you are located in the United Kingdom, European Union, or other regions with data protection laws, you have the right to access, correct, update, or request the deletion of your personal information. You also have the right to withdraw consent for marketing communications at any time. Requests regarding your data rights can be made by contacting us at Christmasdreamshop@outlook.com.

We take appropriate technical and organisational measures to protect your information, but please note that no method of internet transmission is entirely secure. We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised date. Continued use of our website after such changes constitutes your acceptance of the updated terms. For any questions or concerns about this policy or the way we handle your information, please contact us at Christmasdreamshop@outlook.com.