We carefully source our products from trusted suppliers to ensure quality, value, and unique holiday designs. Many items are shipped directly from our partners to save costs and deliver the best price to you.

Standard delivery usually takes up to twenty business days after your order has been processed. Processing time is generally two to five business days. We recommend ordering early during the Christmas season to ensure timely delivery.

Yes. Once your order has been dispatched, you will receive a confirmation email with tracking details (if available). This allows you to follow your order until it arrives.

Yes. We accept returns within thirty days of delivery, provided the item is unused, in its original packaging, and in the same condition you received it. For more details, please refer to our Return & Refund Policy.

If your order arrives damaged or defective, please contact us at Christmasdreamshop@outlook.com within seven days of delivery. We will review your case and arrange for a replacement or refund.

Yes, we ship to most countries worldwide. Please note that delivery times may vary depending on your location and local postal services. Additional customs fees may apply in certain regions, which are the responsibility of the customer.

Many of our items, such as the DIY Felt Christmas Tree, are designed to be child-friendly and safe. However, some decorations may include small parts that are not suitable for very young children. We recommend checking each product description for age guidance before purchase.